Returns & Exchanges
Our service uses print-on-demand, which implies that when you order from us, we will print your new products.
Each product must undergo a thorough inspection before it is delivered. Although mistakes may occur, we aim to ensure satisfaction for all orders.
For a refund or free replacement, the package must:
- Be within 30 days of delivery
- Have the issues we describe below:
- The issue is related to the printing quality such as bad print, damaged print, wrong print, or missing print.
- The product was damaged while being transported.
- The product is flawed before it was shipped.
- The size of the product is different from what was expected according to the size chart, either being smaller or larger.
- Shipping problem (no update from carrier, lost in transit, shipping to wrong address, late shipment)
- Wrong product received (design, size, color, qty, product type, etc)
- If your package is lost after delivery, you will receive a replacement instead of a refund.
P/S: Sometimes the color of the actual item may slightly differ from the advertised images due to lighting during photo shooting or monitor display. Please understand and allow for up to a 20% difference between the advertised images and the item you receive.
You can cancel or modify your order within 24 hours of your original order.
If you have any questions about these Terms, please contact us at any time.
